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FREE SHIPPING NATIONWIDE 

SHIPPING POLICY

A LEGAL DISCLAIMER

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible sicarios that may accrue, and what happens in each and every case. 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.

WHAT TO INCLUDE IN THE SHIPPING POLICY

We do our best to get your candles to you quickly and safely. Please review our shipping guidelines below.
 
Processing Time
All orders ship within 3 business days.
Processing times may vary during holidays or high-volume periods, but we always work to get your order out as soon as possible.
 
Standard Shipping
We offer free nationwide shipping through USPS.
Once your order ships, you will receive a tracking number so you can follow your package’s journey.
 
Express Shipping
Express or expedited shipping is available for an additional fee.
Rates are calculated at checkout based on your location and the service selected.
 
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact USPS first to begin a claim. After that, feel free to reach out to us and we’ll do our best to assist.
 
Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to the wrong address due to customer error.

SHIPPING POLICY - THE BASICS

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